Phreesia

We’ve invested in technology to better serve you. Look out for an email or text message a few days before your appointment from Phreesia, Dothan Specialty Clinic’s  new check in platform. Our online system allows you to check in for your appointment ahead of time and from the comfort of your own home, reducing your wait time at our office and allowing you to register when it’s most convenient for you.

 

Phreesia FAQS

What is Phreesia?          Phreesia gives healthcare organizations a suite of applications to manage the patient intake process, including mobile registration. Mobile check-in allows you to complete pre-visit registration from you own device (any smartphone, computer, or tablet) ahead of time and in the privacy of your own home.

Why is Dothan Specialty Clinic  partnering with Phreesia?          Dothan Specialty Clinic is partnering with Phreesia to save you time when arriving at our practice and to ensure that your health records are always up to date. The information you enter is private and secure and will allow our team to better care for you.

Is the Phreesia system secure?          Yes. Phreesia provides industry-leading privacy and security for our patients’ data. They are held to the same standards as Dothan Specialty Clinic related to protecting your family’s information. For additional information about Phreesia’s security visit https://www.phreesia.com/patient-privacy

Do we need to use the new system for every appointment?          Yes. But once you have completed the initial registration, the next time will be much quicker because Phreesia saves your answers.

Do I need to download an app to do mobile check-in?          No. There is no app-you simply click the link provided in the text message or email. This allows you to securely answer any registration and medical questions necessary for your appointment.

What happens if I can’t finish my registration before the appointment?          That’s okay! If you have not completed your registration before the visit, see on our receptionists, and they will be happy to send you a new link. Don’t worry, Phreesia saves information you entered previously.

What if I have questions or feedback?          You can talk with any of our receptionists in the clinic, or email Information Systems at is@dothanspecialty.com